The cancellation request must be made in writing (firstname.lastname@example.org) and will only apply from the day when we receive it.
In case of cancellation:
Full refund of the advanced payment for cancellations up to 30 days before check-in.
50% refund of the advanced payment for cancellations from 30 to 21 days before check-in.
Full refund of the advanced payment for cancellations made within 24 hours from booking confirmation and which are from 30 to 7 days before check-in date.
No refund after that.
In case of closed borders due to COVID-19 reasons, full refund of the advanced payment.